Debt collector · complaint record
Colony Brands complaints
Filed under Colony Brands, Inc.
Consumers have filed 2,983 complaints about Colony Brands since 2015, 495 of them in the last 12 months (+14% on the year before). It answered 99% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.
Weak response record. How it works
- Complaints on record
- 2,983
- Last 12 months
- 495
- Answered on time
- 99%
- Closed with relief
- 0%
- Last 30 days
- 8
- Rank
- #78 of 1,963
Since February 2015
+14% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 9, 2026
Most complained-about debt collectors
Colony Brands complaints by month
The busiest month was May 2026 (64 complaints). Complaints in the last 12 months are up 14% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Colony Brands answered last 12 months
- Closed with monetary relief10.2%
- Closed with explanation49099%
- In progress40.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time40/4599% on time
- Relief for customers0/400.2% closed with relief
- Complaint trend9/15+14% vs last year
What Colony Brands complaints are about
Top Colony Brands problems last 12 months
Inside "Incorrect information on your report"
- Information belongs to someone else 344
- Account information incorrect 192
- Account status incorrect 182
- Old information reappears or never goes away 26
- Information is missing that should be on the report 13
- Public record information inaccurate 8
Where Colony Brands complaints come from
Most complaints: Texas (266), Florida (255), California (211), New York (185), Pennsylvania (166).
Colony Brands compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | ConServeDebt collection | 79 | 508 | B |
| 2 | Consumer AdjustmentDebt collection | 36 | 499 | D |
| 3 | InDebtedDebt collection | 44 | 496 | D |
| 4 | Colony BrandsDebt collection | 49 | 495 | D |
| 5 | The BureausDebt collection | 55 | 492 | C |
| 6 | Optio SolutionsDebt collection | 44 | 492 | D |
| 7 | UnifinDebt collection | 49 | 485 | D |
| 8 | W&A IntermediateDebt collection | 100 | 485 | A |
Compare side by side: Colony Brands vs ConServe · Colony Brands vs Consumer Adjustment · Colony Brands vs InDebted · Colony Brands vs The Bureaus
What people say about Colony Brands
All experiencesNo experiences with Colony Brands yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Colony Brands complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 9, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 7, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Nov 6, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 2, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 28, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Oct 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 15, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 9, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Money back |
| Oct 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about Colony Brands
How many complaints does Colony Brands have?
Colony Brands has 2,983 complaints on record since February 2015, including 495 in the last 12 months and 8 in the last 30 days. That makes it number 194 of every company by complaints this year.
Does Colony Brands respond to complaints?
Yes. Colony Brands answered 99% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0.2% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 49/100 (grade D).
What do people complain about most with Colony Brands?
The most common problems are incorrect information on your report (775), took or threatened to take negative or legal action (185), attempts to collect debt not owed (497).
Is Colony Brands legit?
Colony Brands is a real company with a public complaint record: consumers have complained about it 2,983 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Colony Brands legit? for the signals, red flags and how to protect yourself.
Are complaints about Colony Brands going up or down?
Up. There were 495 complaints in the last 12 months against 436 in the 12 before (+14%). See every month.
How do I file a complaint against Colony Brands?
Complain to Colony Brands in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Colony Brands complaints come from?
Most come from Texas (266), Florida (255), California (211). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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