Case file
Credit cards
Complaint 13534787 Total Card
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint provided an opportunity to answer consumer's questions
- May 15, 2025Complaint received
- May 15, 2025Sent to Total Card
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Total Card complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 8, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | NC | Explained | Yes |
| Jun 5, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | NJ | Explained | Yes |
| May 15, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | GA | Explained | Yes |
| Oct 1, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | CT | Explained | Yes |
| Sep 8, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
| Dec 1, 2021 | Credit cards | Trouble using your cardCan't use card to make purchases | NC | Explained | Yes |
| Oct 21, 2019 | Credit cards | Trouble using your cardCan't use card to make purchases | IL | Explained | Yes |
| Apr 15, 2019 | Credit cards | Trouble using your cardCan't use card to make purchases | GA | Explained | Yes |
| Sep 29, 2018 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Explained | Yes |
| Jul 12, 2018 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
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