Case file
Credit cards
Complaint 13918703 Total Card
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 5, 2025Complaint received
- Jul 22, 2025Sent to Total Card (47 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Total Card complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 8, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | NC | Explained | Yes |
| May 15, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | GA | Explained | Yes |
| May 15, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | OH | Explained | Yes |
| Oct 1, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | CT | Explained | Yes |
| Sep 8, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
| Dec 1, 2021 | Credit cards | Trouble using your cardCan't use card to make purchases | NC | Explained | Yes |
| Oct 21, 2019 | Credit cards | Trouble using your cardCan't use card to make purchases | IL | Explained | Yes |
| Apr 15, 2019 | Credit cards | Trouble using your cardCan't use card to make purchases | GA | Explained | Yes |
| Sep 29, 2018 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Explained | Yes |
| Jul 12, 2018 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
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