Case file
Bank accounts
Complaint 13550558 NBT Bancorp
Money back- Product
- Checking or savings account · Checking account
- Detail
- Banking errors
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 16, 2025Complaint received
- May 16, 2025Sent to NBT Bancorp
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More NBT Bancorp complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 21, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | PA | In progress | Yes |
| Oct 21, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | PA | Explained | Yes |
| Aug 21, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | NY | Explained | Yes |
| Aug 14, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | NY | Explained | Yes |
| May 21, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | PA | Explained | Yes |
| Apr 15, 2026 | Bank accounts | Managing an accountBanking errors | NY | Fixed | Yes |
| Apr 15, 2026 | Bank accounts | Managing an accountBanking errors | NY | Fixed | Yes |
| Apr 15, 2026 | Bank accounts | Managing an accountProblem accessing account | NY | Fixed | Yes |
| Apr 15, 2026 | Bank accounts | Managing an accountBanking errors | MA | Fixed | Yes |
| Apr 15, 2026 | Bank accounts | Managing an accountBanking errors | NY | Fixed | Yes |
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