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Student loans

Complaint 13552826 The CBE Group

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Georgia 30062
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 16, 2025Complaint received
  2. May 16, 2025Sent to The CBE Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More The CBE Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
May 13, 2025Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Jun 16, 2017Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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