Debt collector · complaint record
The CBE Group complaints
Filed under The CBE Group, Inc.
Consumers have filed 5,006 complaints about The CBE Group since 2013, 1,328 of them in the last 12 months (+43% on the year before). It answered 100% on time and closed 89% with relief for the customer - more often than a typical debt collector. The most common problem is attempts to collect debt not owed. It is the 39th most complained-about of 1,963 debt collectors this year.
Strong response record. How it works
- Complaints on record
- 5,006
- Last 12 months
- 1,328
- Answered on time
- 100%
- Closed with relief
- 89%
- Last 30 days
- 83
- Rank
- #39 of 1,963
Since July 2013
+43% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 11, 2026
Most complained-about debt collectors
The CBE Group complaints by month
The busiest month was October 2026 (138 complaints). Complaints in the last 12 months are up 43% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How The CBE Group answered last 12 months
- Closed with non-monetary relief1,18088.9%
- Closed with explanation14811.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers40/4088.9% closed with relief
- Complaint trend6/15+43% vs last year
What The CBE Group complaints are about
Top The CBE Group problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 1,155
- Debt was result of identity theft 359
- Debt was paid 256
- Debt was already discharged in bankruptcy and is no longer owed 27
Where The CBE Group complaints come from
Most complaints: Texas (613), California (588), Florida (470), Ohio (314), Georgia (273).
The CBE Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | NRA GroupDebt collection | 51 | 1,397 | C |
| 2 | BTH ManagementDebt collection | 43 | 1,379 | D |
| 3 | Collection ManagementDebt collection | 52 | 1,357 | C |
| 4 | Enova (CashNetUSA, NetCredit)Debt collection | 53 | 1,345 | C |
| 5 | Southwest Credit SystemsDebt collection | 100 | 1,341 | A |
| 6 | CavalryDebt collection | 66 | 1,333 | B |
| 7 | The CBE GroupDebt collection | 91 | 1,328 | A |
| 8 | ONLINE Information ServicesDebt collection | 68 | 1,268 | B |
Compare side by side: The CBE Group vs NRA Group · The CBE Group vs BTH Management · The CBE Group vs Collection Management · The CBE Group vs Enova
What people say about The CBE Group
All experiencesNo experiences with The CBE Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The CBE Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 9, 2026 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Fixed |
| Nov 9, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 4, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 4, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Nov 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 3, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
Questions about The CBE Group
How many complaints does The CBE Group have?
The CBE Group has 5,006 complaints on record since July 2013, including 1,328 in the last 12 months and 83 in the last 30 days. That makes it number 107 of every company by complaints this year.
Does The CBE Group respond to complaints?
Yes. The CBE Group answered 100% of its complaints on time (within 15 days) and closed 89% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 91/100 (grade A).
What do people complain about most with The CBE Group?
The most common problems are attempts to collect debt not owed (1,797), took or threatened to take negative or legal action (347), written notification about debt (579).
Is The CBE Group legit?
The CBE Group is a real company with a public complaint record: consumers have complained about it 5,006 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The CBE Group legit? for the signals, red flags and how to protect yourself.
Are complaints about The CBE Group going up or down?
Up. There were 1,328 complaints in the last 12 months against 927 in the 12 before (+43%). See every month.
How do I file a complaint against The CBE Group?
Complain to The CBE Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The CBE Group complaints come from?
Most come from Texas (613), California (588), Florida (470). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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