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Student loans

Complaint 2533370 The CBE Group

Explained
Product
Student loan · Federal student loan servicing
Detail
Problem with customer service
From
Texas 77027
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 16, 2017Complaint received
  2. Jun 16, 2017Sent to The CBE Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More The CBE Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
May 16, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledGAExplainedYes
May 13, 2025Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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