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Case file

Payday & personal loans

Complaint 13614064 Optum Bank

Explained
Company
Optum Bank
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Florida 33157
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 20, 2025Complaint received
  2. May 20, 2025Sent to Optum Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Payday & personal loansProblem when making paymentsDEExplainedYes
Sep 18, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jun 8, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
May 27, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Mar 11, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Feb 18, 2026Payday & personal loansProblem when making paymentsALExplainedYes
Jan 23, 2026Payday & personal loansProblem when making paymentsALExplainedYes
Aug 24, 2025Payday & personal loansProblem when making paymentsFLExplainedYes
Mar 20, 2025Payday & personal loansProblem when making paymentsILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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