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Money transfers & apps

Complaint 13625862 Mercari

Explained
Company
Mercari
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Wisconsin 53589
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 20, 2025Complaint received
  2. May 30, 2025Sent to Mercari (10 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mercari complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Aug 31, 2026Money transfers & appsMoney was not available when promisedVAExplainedYes
Aug 14, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Jul 1, 2026Money transfers & appsMoney was not available when promisedCOExplainedYes
Jun 7, 2026Money transfers & appsMoney was not available when promisedAZExplainedYes
Mar 27, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Mar 12, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Mar 5, 2026Money transfers & appsMoney was not available when promisedNCExplainedYes
Oct 8, 2025Money transfers & appsMoney was not available when promisedLAExplainedYes
Nov 25, 2024Money transfers & appsMoney was not available when promisedNJExplainedYes
Nov 15, 2023Money transfers & appsMoney was not available when promisedVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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