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Complaint log

Mercari complaint log

The newest complaints about Mercari, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Money transfers & appsOther transaction problemLAExplainedYes
Oct 21, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNCExplainedYes
Oct 12, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCTExplainedYes
Oct 9, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMDExplainedYes
Oct 3, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNYExplainedYes
Oct 2, 2026Money transfers & appsUnauthorized transactions or other transaction problemORExplainedYes
Sep 26, 2026Money transfers & appsFraud or scamFLExplainedYes
Sep 19, 2026CryptoFraud or scamTXExplainedYes
Sep 15, 2026Money transfers & appsOther transaction problemSCExplainedYes
Sep 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes
Aug 31, 2026Money transfers & appsMoney was not available when promisedVAExplainedYes
Aug 22, 2026Money transfers & appsOther transaction problemFLExplainedYes
Aug 21, 2026Money transfers & appsFraud or scamMDExplainedYes
Aug 19, 2026Money transfers & appsUnexpected or other feesILExplainedYes
Aug 15, 2026Money transfers & appsUnexpected or other feesPAExplainedYes
Aug 14, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Aug 13, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Aug 13, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNYExplainedYes
Aug 8, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountCAExplainedYes
Aug 7, 2026CryptoOther service problemNYExplainedYes
Aug 5, 2026Money transfers & appsFraud or scamILExplainedYes
Aug 2, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletOHExplainedYes
Jul 28, 2026Money transfers & appsFraud or scamPAExplainedYes
Jul 21, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletOHExplainedYes
Jul 17, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMDExplainedYes
Jul 14, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Jul 7, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNCExplainedYes
Jul 3, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMDExplainedYes
Jul 2, 2026Money transfers & appsUnauthorized transactions or other transaction problemNJExplainedYes
Jul 1, 2026Money transfers & appsMoney was not available when promisedCOExplainedYes
Jul 1, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMDExplainedYes
Jun 30, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Jun 28, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardALExplainedYes
Jun 25, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMDExplainedYes
Jun 23, 2026Money transfers & appsConfusing or misleading advertising or marketingILExplainedYes
Jun 18, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMDExplainedYes
Jun 11, 2026Money transfers & appsFraud or scamNYExplainedYes
Jun 7, 2026Money transfers & appsMoney was not available when promisedAZExplainedYes
May 16, 2026Credit cardsOther features, terms, or problemsPrivacy issuesCAExplainedYes
May 4, 2026Money transfers & appsUnexpected or other feesCAExplainedYes
Apr 28, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Apr 25, 2026Money transfers & appsFraud or scamTXExplainedYes
Apr 17, 2026Money transfers & appsFraud or scamMNExplainedYes
Mar 27, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Mar 12, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Mar 5, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Mar 5, 2026Money transfers & appsMoney was not available when promisedNCExplainedYes
Mar 4, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Feb 26, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
Feb 16, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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