Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Prepaid & gift cards

Complaint 13675997 Remitly

Explained
Company
Remitly
Product
Prepaid card · General-purpose prepaid card
From
Florida 324XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 23, 2025Complaint received
  2. Jul 14, 2025Sent to Remitly (52 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Remitly?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Remitly's record

More Remitly complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Aug 1, 2026Money transfers & appsUnexpected or other feesUTExplainedYes
Jul 5, 2026Money transfers & appsUnexpected or other feesTXExplainedYes
May 12, 2025Money transfers & appsUnexpected or other feesNYExplainedYes
Jan 30, 2025Money transfers & appsUnexpected or other feesMNExplainedYes
Oct 12, 2024Money transfers & appsUnexpected or other feesKYExplainedYes
Apr 11, 2024Money transfers & appsUnexpected or other feesILExplainedYes
Jan 26, 2024Money transfers & appsUnexpected or other feesFLExplainedYes
Sep 8, 2023Money transfers & appsUnexpected or other feesHIExplainedYes
Jul 18, 2023Money transfers & appsUnexpected or other feesPAExplainedYes
Aug 9, 2022Money transfers & appsUnexpected or other feesNCExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience