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Prepaid & gift cards

Complaint 1371040 American Express

Explained
Product
Prepaid card · General purpose card
From
California 91387
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 12, 2015Complaint received
  2. May 13, 2015Sent to American Express (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Express complaints about overdraft, savings or rewards features

ReceivedAboutIssueStateAnswerOn time
Sep 27, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresCAExplainedYes
Aug 1, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresCAExplainedYes
Jan 5, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresNYExplainedYes
Dec 31, 2014Prepaid & gift cardsOverdraft, savings or rewards featuresNJExplainedYes
Nov 24, 2014Prepaid & gift cardsOverdraft, savings or rewards featuresTXMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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