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Prepaid & gift cards

Complaint 2135188 American Express

Explained
Product
Prepaid card · General purpose card
From
California 90650
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 27, 2016Complaint received
  2. Sep 29, 2016Sent to American Express (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Express complaints about overdraft, savings or rewards features

ReceivedAboutIssueStateAnswerOn time
Aug 1, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresCAExplainedYes
Jan 5, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresNYExplainedYes
May 12, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresCAExplainedYes
Dec 31, 2014Prepaid & gift cardsOverdraft, savings or rewards featuresNJExplainedYes
Nov 24, 2014Prepaid & gift cardsOverdraft, savings or rewards featuresTXMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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