Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Prepaid & gift cards

Complaint 1729270 American Express

Explained
Product
Prepaid card · General purpose card
From
New York 10016
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 5, 2016Complaint received
  2. Jan 11, 2016Sent to American Express (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with American Express?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See American Express's record

More American Express complaints about overdraft, savings or rewards features

ReceivedAboutIssueStateAnswerOn time
Sep 27, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresCAExplainedYes
Aug 1, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresCAExplainedYes
May 12, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresCAExplainedYes
Dec 31, 2014Prepaid & gift cardsOverdraft, savings or rewards featuresNJExplainedYes
Nov 24, 2014Prepaid & gift cardsOverdraft, savings or rewards featuresTXMoney backYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience