Complaint 13789163 Keystone Equipment Finance

Explained

Company: Keystone Equipment Finance
Product: Vehicle loan or lease · Loan
Issue: Problems at the end of the loan or lease
Detail: Unable to receive car title or other problem after the loan is paid off
From: Illinois 60008
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

May 29, 2025Complaint received
May 29, 2025Sent to Keystone Equipment Finance
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Keystone Equipment Finance complaints about problems at the end of the loan or lease

Received	About	Issue	State	Answer	On time
Mar 12, 2021	Auto loans & leases	Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off	VA	Explained	Yes
Mar 19, 2018	Auto loans & leases	Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off	MI	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works