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Case file

Bank accounts

Complaint 13798319 Trustmark

Explained
Company
Trustmark
Product
Checking or savings account · Checking account
Detail
Company closed your account
From
Mississippi 396XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 31, 2025Complaint received
  2. May 31, 2025Sent to Trustmark
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Trustmark complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2026Bank accountsClosing an accountCan't close your accountALExplainedYes
Jul 2, 2026Bank accountsClosing an accountCan't close your accountALExplainedYes
Apr 21, 2026Bank accountsClosing an accountCan't close your accountALExplainedYes
Mar 5, 2026Bank accountsClosing an accountCompany closed your accountMSExplainedYes
Sep 24, 2025Bank accountsClosing an accountCompany closed your accountMSExplainedYes
May 14, 2024Bank accountsClosing an accountCan't close your accountMSExplainedYes
Feb 2, 2023Bank accountsClosing an accountCompany closed your accountMSExplainedYes
Mar 25, 2022Bank accountsClosing an accountCompany closed your accountMSExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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