Complaint log
Trustmark complaint log
The newest complaints about Trustmark, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 17, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 5, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 16, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 11, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Sep 3, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Sep 3, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Aug 27, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 19, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 15, 2026 | Bank accounts | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Aug 13, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 12, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Aug 10, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 5, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 30, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 25, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Jul 13, 2026 | Mortgages | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Jul 9, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jul 9, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 3, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Jul 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 2, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Jun 24, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jun 13, 2026 | Mortgages | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Jun 10, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 1, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 21, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| May 9, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| May 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 5, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| May 3, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| May 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 27, 2026 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Apr 23, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 21, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Apr 21, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 17, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 14, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 10, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 10, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 26, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Mar 24, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works