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Complaint log

Trustmark complaint log

The newest complaints about Trustmark, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceALExplainedYes
Oct 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Oct 17, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedALExplainedYes
Oct 5, 2026Bank accountsManaging an accountDeposits and withdrawalsALExplainedYes
Sep 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Sep 16, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Sep 11, 2026Bank accountsClosing an accountCan't close your accountALExplainedYes
Sep 3, 2026Bank accountsOpening an accountUnable to open an accountMSExplainedYes
Sep 3, 2026Bank accountsOpening an accountUnable to open an accountMSExplainedYes
Aug 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Aug 19, 2026Bank accountsManaging an accountProblem using a debit or ATM cardLAExplainedYes
Aug 15, 2026Bank accountsProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneCOExplainedYes
Aug 13, 2026Bank accountsManaging an accountDeposits and withdrawalsTNExplainedYes
Aug 12, 2026MortgagesTrouble during payment processFees chargedMSExplainedYes
Aug 10, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNCExplainedYes
Aug 5, 2026MortgagesIncorrect information on your reportAccount status incorrectMSExplainedYes
Jul 30, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Jul 25, 2026Bank accountsManaging an accountProblem making or receiving paymentsALExplainedYes
Jul 13, 2026MortgagesUnable to get your credit report or credit scoreProblem getting your free annual credit reportMSExplainedYes
Jul 9, 2026Bank accountsManaging an accountDeposits and withdrawalsALExplainedYes
Jul 9, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Jul 3, 2026Bank accountsManaging an accountProblem making or receiving paymentsMSExplainedYes
Jul 2, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Jul 2, 2026Bank accountsClosing an accountCan't close your accountALExplainedYes
Jun 24, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMSExplainedYes
Jun 13, 2026MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesMSExplainedYes
Jun 10, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Jun 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Jun 1, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
May 22, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedYes
May 21, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountMSExplainedYes
May 9, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
May 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
May 5, 2026Bank accountsManaging an accountBanking errorsMSExplainedYes
May 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLExplainedYes
May 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNExplainedYes
Apr 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedYes
Apr 27, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMSExplainedYes
Apr 23, 2026Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Apr 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Apr 21, 2026Bank accountsClosing an accountCan't close your accountALExplainedYes
Apr 21, 2026Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Apr 17, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMSExplainedYes
Apr 17, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeMSExplainedYes
Apr 14, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Apr 10, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Apr 10, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Mar 26, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeLAExplainedYes
Mar 24, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Mar 24, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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