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Case file

Auto loans & leases

Complaint 13876857 Heritage Financial Group

Explained
Product
Vehicle loan or lease · Loan
Detail
Loan opened without my consent or knowledge
From
Illinois 60623
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 3, 2025Complaint received
  2. Jun 3, 2025Sent to Heritage Financial Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Heritage Financial Group complaints about getting a loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Auto loans & leasesGetting a loan or leaseCredit denialILExplainedYes
Jul 31, 2022Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingOHExplainedYes
May 6, 2021Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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