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Debt collection

Complaint 1390524 College Assist

Explained
Product
Debt collection · Federal student loan
Detail
Debt was paid
From
Massachusetts 01030
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. May 24, 2015Complaint received
  2. Jul 9, 2015Sent to College Assist (46 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Assist complaints about cont'd attempts collect debt not owed

ReceivedAboutIssueStateAnswerOn time
May 2, 2016Debt collectionCont'd attempts collect debt not owedDebt was paidCOMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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