Debt collector · complaint record
College Assist complaints
Consumers have filed 47 complaints about College Assist since 2015, 5 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is written notification about debt.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 47
- Last 12 months
- 5
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #940 of 1,963
Since May 2015
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 16, 2026
Most complained-about debt collectors
College Assist complaints by month
The busiest month was March 2016 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How College Assist answered all time
- Closed with monetary relief24.3%
- Closed with explanation4595.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What College Assist complaints are about
Top College Assist problems
Inside "Dealing with my lender or servicer"
- Received bad information about my loan 4
- Need information about my balance/terms 3
- Don't agree with fees charged 1
- Having problems with customer service 1
Where College Assist complaints come from
Most complaints: Colorado (12), Florida (7), California (4), New York (3), Georgia (2).
College Assist compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | College AssistDebt collection | - | 5 | - |
Compare side by side: College Assist vs Green Square · College Assist vs EMoneyUSA · College Assist vs Mullooly Jeffrey Rooney & Flynn · College Assist vs Credit World Services
What people say about College Assist
All experiencesNo experiences with College Assist yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest College Assist complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 16, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Mar 13, 2026 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Feb 28, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 4, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 22, 2025 | Student loans | Getting a loanChanges in terms mid-deal or after closing | Explained |
| May 29, 2025 | Student loans | Struggling to repay your loanProblem with your payment plan | Explained |
| Apr 24, 2023 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 5, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 17, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 28, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 21, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 7, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Questions about College Assist
How many complaints does College Assist have?
College Assist has 47 complaints on record since May 2015, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does College Assist respond to complaints?
Yes. College Assist answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with College Assist?
The most common problems are written notification about debt (3), struggling to repay your loan (5), false statements or representation (2).
Is College Assist legit?
College Assist is a real company with a public complaint record: consumers have complained about it 47 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is College Assist legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against College Assist?
Complain to College Assist in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most College Assist complaints come from?
Most come from Colorado (12), Florida (7), California (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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