Complaint 13920411 UMB Financial

Explained

Company: UMB Financial
Product: Credit card · General-purpose credit card or charge card
Issue: Problem when making payments
Detail: You never received your bill or did not know a payment was due
From: Kansas 665XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jun 5, 2025Complaint received
Jul 22, 2025Sent to UMB Financial (47 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More UMB Financial complaints about problem when making payments

Received	About	Issue	State	Answer	On time
Aug 19, 2026	Credit cards	Problem when making paymentsProblem during payment process	MD	Explained	Yes
Jun 5, 2026	Credit cards	Problem when making paymentsProblem during payment process	AL	Explained	Yes
Jan 9, 2025	Credit cards	Problem when making paymentsYou never received your bill or did not know a payment was due	IL	Explained	Yes
Sep 16, 2024	Credit cards	Problem when making paymentsProblem during payment process	OK	Explained	Yes
Oct 25, 2017	Payday & personal loans	Problem when making payments	OK	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works