Case file
Student loans
Complaint 13979657 Monterey Financial Services
Explained- Product
- Student loan · Private student loan
- Detail
- Received bad information about your loan
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jun 9, 2025Complaint received
- Jun 9, 2025Sent to Monterey Financial Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Monterey Financial Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 25, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | SC | Explained | Yes |
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| Jun 16, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | KS | Explained | Yes |
| Apr 17, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CA | Explained | Yes |
| Mar 8, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | TX | Explained | Yes |
| Jun 28, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NV | Explained | Yes |
| Oct 13, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | FL | Explained | Yes |
| Jun 1, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | AZ | Explained | Yes |
| May 17, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | - | Explained | Yes |
| Feb 12, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | WI | Explained | Yes |
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