Case file
Student loans
Complaint 2811615 Monterey Financial Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Trouble with how payments are being handled
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Feb 12, 2018Complaint received
- Feb 12, 2018Sent to Monterey Financial Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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| Mar 8, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | TX | Explained | Yes |
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