Case file
Student loans
Complaint 3290025 Monterey Financial Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Trouble with how payments are being handled
- Filed by
- Postal mail
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jun 28, 2019Complaint received
- Jun 28, 2019Sent to Monterey Financial Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Monterey Financial Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 25, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | SC | Explained | Yes |
| Jun 9, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | WA | Explained | Yes |
| Apr 8, 2025 | Student loans | Dealing with your lender or servicerProblem with customer service | FL | Explained | Yes |
| Jun 16, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | KS | Explained | Yes |
| Apr 17, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CA | Explained | Yes |
| Mar 8, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | TX | Explained | Yes |
| Oct 13, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | FL | Explained | Yes |
| Jun 1, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | AZ | Explained | Yes |
| May 17, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | - | Explained | Yes |
| Feb 12, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | WI | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.