Complaint 14000219 ProCollect

Explained

Company: ProCollect
Product: Credit card · General-purpose credit card or charge card
Issue: Problem with fraud alerts or security freezes
From: Illinois 60621
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jun 10, 2025Complaint received
Jul 22, 2025Sent to ProCollect (42 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More ProCollect complaints about problem with fraud alerts or security freezes

Received	About	Issue	State	Answer	On time
May 9, 2026	Credit reporting	Problem with fraud alerts or security freezes	TX	Explained	Yes
Aug 4, 2024	Credit reporting	Problem with fraud alerts or security freezes	TX	Explained	Yes
Jul 2, 2024	Credit reporting	Problem with fraud alerts or security freezes	MI	Explained	Yes
May 7, 2024	Credit reporting	Problem with fraud alerts or security freezes	FL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works