Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Payday & personal loans

Complaint 14059352 NBT Bancorp

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Rhode Island 02816
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 13, 2025Complaint received
  2. Jun 23, 2025Sent to NBT Bancorp (10 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with NBT Bancorp?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See NBT Bancorp's record

More NBT Bancorp complaints about charged fees or interest you didn't expect

ReceivedAboutIssueStateAnswerOn time
Sep 13, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Sep 12, 2026Payday & personal loansCharged fees or interest you didn't expectSCExplainedYes
Jul 8, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Apr 8, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jul 24, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Apr 18, 2025Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Apr 24, 2024Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jun 29, 2023Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 11, 2022Payday & personal loansCharged fees or interest you didn't expectKYExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience