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Payday & personal loans

Complaint 27198629 NBT Bancorp

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Texas 79924
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 13, 2026Complaint received
  2. Sep 13, 2026Sent to NBT Bancorp
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about charged fees or interest you didn't expect

ReceivedAboutIssueStateAnswerOn time
Sep 12, 2026Payday & personal loansCharged fees or interest you didn't expectSCExplainedYes
Jul 8, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Apr 8, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jul 24, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Jun 13, 2025Payday & personal loansCharged fees or interest you didn't expectRIExplainedYes
Apr 18, 2025Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Apr 24, 2024Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jun 29, 2023Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 11, 2022Payday & personal loansCharged fees or interest you didn't expectKYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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