Case file
Money transfers & apps
Complaint 14128097 Xoom
Explained- Product
- Money transfer, virtual currency, or money service · International money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 17, 2025Complaint received
- Jul 31, 2025Sent to Xoom (44 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Xoom complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 2, 2026 | Money transfers & apps | Other transaction problem | OH | Fixed | Yes |
| Sep 25, 2025 | Money transfers & apps | Other transaction problem | MA | Fixed | Yes |
| Sep 12, 2025 | Money transfers & apps | Other transaction problem | NJ | Explained | Yes |
| May 30, 2025 | Money transfers & apps | Other transaction problem | NH | Explained | Yes |
| Mar 15, 2025 | Money transfers & apps | Other transaction problem | TX | Explained | Yes |
| Jan 21, 2025 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| Oct 1, 2024 | Money transfers & apps | Other transaction problem | TX | Explained | Yes |
| Aug 1, 2024 | Money transfers & apps | Other transaction problem | NM | Fixed | Yes |
| Apr 28, 2024 | Money transfers & apps | Other transaction problem | CO | Explained | Yes |
| Apr 3, 2024 | Money transfers & apps | Other transaction problem | FL | Fixed | Yes |
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