Case file
Credit cards
Complaint 14133034 Firstbank Puerto Rico
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- From
- VI XXXXX
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 17, 2025Complaint received
- Aug 13, 2025Sent to Firstbank Puerto Rico (57 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstbank Puerto Rico complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 30, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Sep 4, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Aug 12, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Oct 11, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Sep 11, 2024 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PR | Explained | Yes |
| Aug 12, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Mar 20, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Mar 7, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Mar 4, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Feb 6, 2024 | Credit cards | Problem with a purchase shown on your statementOvercharged for something you did purchase with the card | PR | Explained | Yes |
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