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Case file

Mortgages

Complaint 14173509 Cadence Bank

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Delays in the application process
From
Mississippi 38801
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 19, 2025Complaint received
  2. Jun 19, 2025Sent to Cadence Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cadence Bank complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
May 25, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processALExplainedYes
May 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMSExplainedYes
Jan 25, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresMSExplainedYes
Aug 30, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsGAExplainedYes
May 20, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTXExplainedYes
Jul 14, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMOExplainedYes
Jan 26, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jan 10, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes
Jan 6, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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