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Complaint log

Cadence Bank complaint log

The newest complaints about Cadence Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNVExplainedYes
Jun 16, 2026MortgagesTrouble during payment processPaying off the loanTXFixedYes
Jun 15, 2026Auto loans & leasesIncorrect information on your reportInformation is missing that should be on the reportALExplainedYes
Jun 15, 2026Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
Jun 13, 2026Bank accountsClosing an accountCan't close your accountMSFixedYes
Jun 2, 2026Bank accountsManaging an accountBanking errorsTNExplainedYes
Jun 1, 2026Money transfers & appsOther service problemMSFixedYes
May 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectLAExplainedYes
May 13, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMSExplainedYes
May 13, 2026Bank accountsManaging an accountBanking errorsTXMoney backYes
May 10, 2026Bank accountsOpening an accountUnable to open an accountMSExplainedYes
Apr 30, 2026Credit reportingIncorrect information on your reportAccount status incorrectTNExplainedYes
Apr 29, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedALExplainedYes
Apr 22, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Apr 21, 2026Credit cardsProblem when making paymentsProblem during payment processMSExplainedYes
Apr 17, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMSFixedYes
Apr 12, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMSExplainedYes
Apr 9, 2026Bank accountsManaging an accountBanking errorsARMoney backYes
Apr 9, 2026Bank accountsManaging an accountCashing a checkTXExplainedYes
Apr 8, 2026Bank accountsManaging an accountBanking errorsARMoney backYes
Apr 2, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedTXMoney backYes
Apr 2, 2026Bank accountsManaging an accountBanking errorsTNExplainedYes
Mar 30, 2026MortgagesTrouble during payment processPayment processMSFixedYes
Mar 27, 2026Bank accountsManaging an accountDeposits and withdrawalsTNExplainedYes
Mar 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMSExplainedYes
Mar 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNExplainedYes
Mar 17, 2026Bank accountsManaging an accountBanking errorsTNExplainedYes
Mar 16, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Mar 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Feb 28, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMSMoney backYes
Feb 24, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesALExplainedYes
Feb 20, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMSMoney backYes
Feb 18, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMSMoney backYes
Feb 15, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructed-ExplainedYes
Feb 14, 2026Bank accountsManaging an accountProblem using a debit or ATM cardGAExplainedYes
Feb 13, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesUTExplainedYes
Feb 9, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMSExplainedYes
Feb 1, 2026Credit reportingIncorrect information on your reportInformation is incorrectGAExplainedYes
Jan 30, 2026Money transfers & appsFraud or scamMSExplainedYes
Jan 28, 2026Credit cardsFees or interestCharged too much interestTXMoney backYes
Jan 27, 2026Credit cardsProblem when making paymentsProblem during payment processMSExplainedYes
Jan 27, 2026Bank accountsManaging an accountDeposits and withdrawalsLAFixedYes
Jan 25, 2026Bank accountsManaging an accountDeposits and withdrawalsTXFixedYes
Jan 23, 2026Bank accountsClosing an accountCompany closed your accountTXMoney backYes
Jan 19, 2026Bank accountsManaging an accountCashing a checkALFixedYes
Jan 10, 2026Credit reportingIncorrect information on your reportAccount status incorrectNVExplainedYes
Jan 3, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMSFixedYes
Dec 30, 2025Bank accountsManaging an accountDeposits and withdrawalsTNExplainedYes
Dec 27, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesTXExplainedYes
Dec 18, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedMSExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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