Complaint 14352466 Trustmark

Explained

Company: Trustmark
Product: Mortgage · Home equity loan or line of credit (HELOC)
Issue: Problem with a company's investigation into an existing problem
Detail: Was not notified of investigation status or results
From: Alabama 35803
Filed by: Web · Servicemember · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jun 28, 2025Complaint received
Jun 28, 2025Sent to Trustmark
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Trustmark?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Trustmark's record

More Trustmark complaints about problem with a company's investigation into an existing problem

Received	About	Issue	State	Answer	On time
Oct 21, 2026	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	AL	Explained	Yes
Aug 15, 2026	Bank accounts	Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone	CO	Explained	Yes
May 22, 2026	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	MS	Explained	Yes
Apr 27, 2026	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	MS	Explained	Yes
Mar 24, 2026	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	MS	Explained	Yes
Jan 16, 2026	Credit reporting	Problem with a company's investigation into an existing problemWas not notified of investigation status or results	TX	Explained	Yes
Nov 28, 2025	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	MS	Explained	Yes
Oct 24, 2025	Credit reporting	Problem with a company's investigation into an existing problemProblem with personal statement of dispute	NC	Explained	Yes

Discuss this complaint

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 11 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works