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Case file

Credit cards

Complaint 14406406 Upgrade

Explained
Company
Upgrade
Product
Credit card · General-purpose credit card or charge card
Detail
Can't use card to make purchases
From
Florida 33125
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 1, 2025Complaint received
  2. Jul 1, 2025Sent to Upgrade
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upgrade complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Jul 20, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitILExplainedYes
Apr 13, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitFLExplainedYes
Mar 17, 2026Credit cardsTrouble using your cardCan't use card to make purchasesLAExplainedYes
Jan 14, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitFLExplainedYes
Oct 10, 2025Credit cardsTrouble using your cardCan't use card to make purchasesMOExplainedYes
May 28, 2025Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitKYExplainedYes
May 28, 2025Credit cardsTrouble using your cardCan't use card to make purchasesCTExplainedYes
May 23, 2025Credit cardsTrouble using your cardCan't use card to make purchasesMIExplainedYes
Mar 25, 2025Credit cardsTrouble using your cardCan't use card to make purchasesCTExplainedYes
Feb 7, 2025Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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