Case file
Credit cards
Complaint 18726536 Upgrade
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company won't increase or decrease your credit limit
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 14, 2026Complaint received
- Feb 25, 2026Sent to Upgrade (42 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Upgrade complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 20, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | IL | Explained | Yes |
| Apr 13, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | FL | Explained | Yes |
| Mar 17, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | LA | Explained | Yes |
| Oct 10, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | MO | Explained | Yes |
| Jul 1, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
| May 28, 2025 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | KY | Explained | Yes |
| May 28, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | CT | Explained | Yes |
| May 23, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | MI | Explained | Yes |
| Mar 25, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | CT | Explained | Yes |
| Feb 7, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Explained | Yes |
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