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Case file

Prepaid & gift cards

Complaint 14446232 JPMorgan Chase

Explained
Product
Prepaid card · Government benefit card
From
Washington 98503
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 3, 2025Complaint received
  2. Jul 3, 2025Sent to JPMorgan Chase
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026CryptoUnexpected or other feesILMoney backYes
Sep 26, 2026Money transfers & appsUnexpected or other feesARExplainedYes
Sep 12, 2026Money transfers & appsUnexpected or other feesCAExplainedYes
Sep 1, 2026Money transfers & appsUnexpected or other feesLAExplainedYes
Aug 19, 2026Money transfers & appsUnexpected or other feesTXExplainedYes
Aug 14, 2026Money transfers & appsUnexpected or other feesFLExplainedYes
Aug 13, 2026Money transfers & appsUnexpected or other feesTXExplainedYes
Jul 8, 2026Money transfers & appsUnexpected or other feesILExplainedYes
Jun 24, 2026Money transfers & appsUnexpected or other feesOHExplainedYes
Jun 4, 2026Money transfers & appsUnexpected or other feesPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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