Case file
Student loans
Complaint 14495601 Ascent
Fixed- Product
- Student loan · Private student loan
- Detail
- Loan opened without my consent or knowledge
- Filed by
- Web · Servicemember
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Jul 7, 2025Complaint received
- Jul 21, 2025Sent to Ascent (14 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Ascent complaints about getting a loan
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 29, 2026 | Student loans | Getting a loanDenied loan | NY | No timely reply | No |
| Jul 16, 2026 | Student loans | Getting a loanConfusing or misleading advertising | MA | Explained | No |
| Mar 29, 2026 | Student loans | Getting a loanConfusing or misleading advertising | TX | Fixed | Yes |
| Mar 19, 2026 | Student loans | Getting a loanConfusing or misleading advertising | CA | Explained | Yes |
| Feb 18, 2026 | Student loans | Getting a loanConfusing or misleading advertising | MT | Explained | Yes |
| Feb 9, 2026 | Student loans | Getting a loanLoan opened without my consent or knowledge | TX | Explained | Yes |
| Jan 2, 2026 | Student loans | Getting a loanChanges in terms mid-deal or after closing | TX | Explained | Yes |
| Oct 24, 2025 | Student loans | Getting a loanHigh pressure sales tactics or recruiting | CT | Explained | Yes |
| Oct 21, 2025 | Student loans | Getting a loanLoan opened without my consent or knowledge | OH | Explained | Yes |
| Sep 14, 2025 | Student loans | Getting a loanDenied loan | MS | Explained | Yes |
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