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Mortgages

Complaint 14551535 WSFS Financial

Explained
Product
Mortgage · FHA mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
New York 10312
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 9, 2025Complaint received
  2. Jul 9, 2025Sent to WSFS Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More WSFS Financial complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyTNExplainedYes
Jun 22, 2026MortgagesTrouble during payment processPaying off the loanFLExplainedYes
Jun 8, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
May 28, 2026MortgagesTrouble during payment processInterest rateFLExplainedYes
May 22, 2026MortgagesTrouble during payment processFees chargedNVExplainedYes
Feb 13, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceDEExplainedYes
Dec 19, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes
Oct 30, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Sep 3, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Jul 31, 2025MortgagesTrouble during payment processPayment processPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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