Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 18172983 WSFS Financial

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
New York 110XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 19, 2025Complaint received
  2. Jan 7, 2026Sent to WSFS Financial (19 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with WSFS Financial?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See WSFS Financial's record

More WSFS Financial complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyTNExplainedYes
Jun 22, 2026MortgagesTrouble during payment processPaying off the loanFLExplainedYes
Jun 8, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
May 28, 2026MortgagesTrouble during payment processInterest rateFLExplainedYes
May 22, 2026MortgagesTrouble during payment processFees chargedNVExplainedYes
Feb 13, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceDEExplainedYes
Oct 30, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Sep 3, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Jul 31, 2025MortgagesTrouble during payment processPayment processPAExplainedYes
Jul 9, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience