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Complaint log

WSFS Financial complaint log

The newest complaints about WSFS Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Oct 19, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNJExplainedYes
Oct 14, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedWAExplainedYes
Oct 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Oct 5, 2026Bank accountsClosing an accountCan't close your accountNJExplainedYes
Oct 1, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyTNExplainedYes
Oct 1, 2026Bank accountsManaging an accountProblem accessing accountMAExplainedYes
Sep 29, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesDEExplainedYes
Sep 24, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
Sep 22, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTNExplainedYes
Sep 14, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Sep 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportDEExplainedYes
Aug 29, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNYExplainedYes
Aug 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseDEExplainedYes
Aug 18, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMIExplainedYes
Aug 17, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedPAExplainedYes
Aug 7, 2026Money transfers & appsUnauthorized transactions or other transaction problemNJExplainedYes
Aug 4, 2026Bank accountsClosing an accountFunds not received from closed accountFLExplainedYes
Aug 2, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offGAExplainedYes
Aug 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXMoney backYes
Jul 22, 2026Bank accountsManaging an accountProblem using a debit or ATM cardDEExplainedYes
Jul 20, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtSCExplainedYes
Jul 16, 2026MortgagesIncorrect information on your reportAccount status incorrectFLExplainedYes
Jul 15, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNJExplainedYes
Jul 10, 2026MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Jul 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Jul 9, 2026Bank accountsIncorrect information on your reportAccount information incorrectDEExplainedYes
Jul 9, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportDEExplainedYes
Jul 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedDEExplainedYes
Jun 30, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Jun 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jun 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedDEExplainedYes
Jun 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Jun 23, 2026MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Jun 22, 2026MortgagesTrouble during payment processPaying off the loanFLExplainedYes
Jun 10, 2026Bank accountsManaging an accountBanking errorsDEExplainedYes
Jun 8, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Jun 1, 2026Bank accountsClosing an accountFunds not received from closed accountPAExplainedYes
May 28, 2026MortgagesTrouble during payment processInterest rateFLExplainedYes
May 22, 2026MortgagesTrouble during payment processFees chargedNVExplainedYes
May 22, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processPAExplainedYes
May 22, 2026Bank accountsManaging an accountProblem accessing accountNJExplainedYes
May 14, 2026Bank accountsManaging an accountFee problemDEExplainedYes
May 14, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
May 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Apr 21, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresDEExplainedYes
Apr 10, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure-ExplainedYes
Apr 9, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedYes
Apr 7, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedYes
Apr 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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