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Case file

Payday & personal loans

Complaint 14571069 Bank of America

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Personal line of credit
From
Virginia 23832
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 10, 2025Complaint received
  2. Jul 10, 2025Sent to Bank of America
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bank of America complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Payday & personal loansProblem with the payoff process at the end of the loanILExplainedYes
Apr 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Feb 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Dec 18, 2025Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Nov 25, 2025Payday & personal loansProblem with the payoff process at the end of the loanPAMoney backYes
Nov 4, 2025Payday & personal loansProblem with the payoff process at the end of the loanVAMoney backYes
Aug 8, 2025Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Mar 12, 2024Payday & personal loansProblem with the payoff process at the end of the loanCTExplainedYes
Feb 27, 2024Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Oct 27, 2023Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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