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Case file

Payday & personal loans

Complaint 18055751 Bank of America

Money back
Product
Payday loan, title loan, personal loan, or advance loan · Personal line of credit
From
Pennsylvania 19301
Filed by
Phone · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 25, 2025Complaint received
  2. Nov 25, 2025Sent to Bank of America
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Bank of America complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Payday & personal loansProblem with the payoff process at the end of the loanILExplainedYes
Apr 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Feb 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Dec 18, 2025Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Nov 4, 2025Payday & personal loansProblem with the payoff process at the end of the loanVAMoney backYes
Aug 8, 2025Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jul 10, 2025Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes
Mar 12, 2024Payday & personal loansProblem with the payoff process at the end of the loanCTExplainedYes
Feb 27, 2024Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Oct 27, 2023Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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