Case file
- Product
- Debt or credit management · Debt settlement
- Filed by
- Web · Servicemember
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 14, 2025Complaint received
- Jul 14, 2025Sent to Citibank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Citibank complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Money transfers & apps | Problem with customer service | TN | Explained | Yes |
| Oct 24, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Oct 18, 2026 | Money transfers & apps | Problem with customer service | MD | In progress | Yes |
| Sep 23, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Sep 11, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Aug 26, 2026 | Money transfers & apps | Problem with customer service | GA | Explained | Yes |
| Aug 19, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Jul 27, 2026 | Debt relief & credit repair | Problem with customer service | AZ | Fixed | Yes |
| Jul 11, 2026 | Money transfers & apps | Problem with customer service | OR | Explained | Yes |
| Jun 18, 2026 | Money transfers & apps | Problem with customer service | TX | Explained | Yes |
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