Complaint 14685496 Royal United Mortgage

Explained

Company: Royal United Mortgage
Product: Mortgage · Other type of mortgage
Issue: Trouble during payment process
Detail: Escrow, taxes, or insurance
From: Ohio 45245
Filed by: Phone · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint is the result of a misunderstanding

Jul 16, 2025Complaint received
Jul 16, 2025Sent to Royal United Mortgage
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Royal United Mortgage complaints about trouble during payment process

Received	About	Issue	State	Answer	On time
Jan 6, 2025	Mortgages	Trouble during payment processEscrow, taxes, or insurance	IL	Explained	Yes
Sep 9, 2024	Mortgages	Trouble during payment processLien release	TX	Explained	Yes
Feb 13, 2024	Mortgages	Trouble during payment processLien release	NV	Explained	Yes
Mar 16, 2021	Mortgages	Trouble during payment process	FL	Explained	Yes
Nov 21, 2020	Mortgages	Trouble during payment process	TX	Explained	No
Sep 17, 2020	Mortgages	Trouble during payment process	OR	Explained	Yes
Feb 17, 2020	Mortgages	Trouble during payment process	IN	Explained	Yes
Mar 13, 2018	Mortgages	Trouble during payment process	WI	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works