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Complaint log

Royal United Mortgage complaint log

The newest complaints about Royal United Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 12, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTNExplainedYes
Aug 11, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingTXExplainedYes
Mar 10, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMIExplainedYes
Jan 19, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Nov 30, 2025Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeCAExplainedYes
Oct 7, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Aug 12, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processNYMoney backYes
Jul 16, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceOHExplainedYes
May 20, 2025MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeNJExplainedYes
Jan 6, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Dec 7, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeINExplainedYes
Dec 2, 2024MortgagesImproper use of your reportReporting company used your report improperlyTNExplainedYes
Nov 9, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processTXMoney backNo
Sep 23, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Sep 9, 2024MortgagesTrouble during payment processLien releaseTXExplainedYes
Mar 30, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingINExplainedYes
Mar 21, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingILExplainedNo
Feb 13, 2024MortgagesTrouble during payment processLien releaseNVExplainedYes
Jan 24, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMOExplainedNo
Oct 27, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processKYExplainedYes
Aug 16, 2023MortgagesStruggling to pay mortgageMOExplainedNo
Jul 11, 2023Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jun 26, 2023MortgagesClosing on a mortgageMOExplainedYes
Jun 20, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Jun 9, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Jan 16, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Oct 31, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Aug 4, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jul 13, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXMoney backYes
Apr 17, 2022MortgagesClosing on a mortgageCOExplainedNo
Nov 23, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageOKExplainedYes
Nov 2, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedNo
Sep 21, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageARExplainedYes
Aug 21, 2021MortgagesClosing on a mortgageNJMoney backYes
Aug 13, 2021MortgagesClosing on a mortgageNJExplainedYes
Mar 16, 2021MortgagesTrouble during payment processFLExplainedYes
Feb 27, 2021Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Feb 23, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Dec 28, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Dec 10, 2020MortgagesClosing on a mortgageNCMoney backYes
Nov 21, 2020MortgagesTrouble during payment processTXExplainedNo
Sep 17, 2020MortgagesTrouble during payment processORExplainedYes
Jul 13, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
May 15, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageTXMoney backYes
Mar 7, 2020MortgagesClosing on a mortgageSCExplainedYes
Feb 19, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Feb 17, 2020MortgagesTrouble during payment processINExplainedYes
Jan 27, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Aug 29, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageORExplainedYes
Jun 27, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageMSMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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