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Auto loans & leases

Complaint 14723123 Citibank

Explained
Company
Citibank
Product
Vehicle loan or lease · Loan
Detail
Changes in terms mid-deal or after closing
From
Mississippi 39503
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 17, 2025Complaint received
  2. Jul 17, 2025Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about getting a loan or lease

ReceivedAboutIssueStateAnswerOn time
Sep 29, 2023Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingNCExplainedYes
Jan 17, 2020Auto loans & leasesGetting a loan or leaseFraudulent loanNYExplainedYes
May 15, 2017Auto loans & leasesGetting a loan or leaseFraudulent loanNYFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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