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Auto loans & leases

Complaint 3503434 Citibank

Explained
Company
Citibank
Product
Vehicle loan or lease · Loan
Detail
Fraudulent loan
From
New York 11436
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 17, 2020Complaint received
  2. Jan 21, 2020Sent to Citibank (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about getting a loan or lease

ReceivedAboutIssueStateAnswerOn time
Jul 17, 2025Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingMSExplainedYes
Sep 29, 2023Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingNCExplainedYes
May 15, 2017Auto loans & leasesGetting a loan or leaseFraudulent loanNYFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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