Complaint 14866020 Synchrony

Explained

Company: Synchrony
Product: Mortgage · Other type of mortgage
Issue: Closing on a mortgage
Detail: Trying to communicate with the company to fix an issue with the loan closing
From: California 90660
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jul 24, 2025Complaint received
Jul 24, 2025Sent to Synchrony
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Synchrony?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Synchrony's record

More Synchrony complaints about closing on a mortgage

Received	About	Issue	State	Answer	On time
Oct 6, 2025	Mortgages	Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing	-	Explained	Yes
Nov 16, 2023	Mortgages	Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing	FL	Explained	Yes
Apr 3, 2018	Mortgages	Closing on a mortgage	TN	Explained	Yes

Discuss this complaint

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works