Complaint 16391578 Synchrony

Explained

Company: Synchrony
Product: Mortgage · Conventional home mortgage
Issue: Closing on a mortgage
Detail: Trying to communicate with the company to fix an issue with the loan closing
From: -
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Oct 6, 2025Complaint received
Oct 6, 2025Sent to Synchrony
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synchrony complaints about closing on a mortgage

Received	About	Issue	State	Answer	On time
Jul 24, 2025	Mortgages	Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing	CA	Explained	Yes
Nov 16, 2023	Mortgages	Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing	FL	Explained	Yes
Apr 3, 2018	Mortgages	Closing on a mortgage	TN	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 11 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works