Complaint 1491985 Universal Account Servicing

Explained

Company: Universal Account Servicing
Product: Student loan · Non-federal student loan
Issue: Dealing with my lender or servicer
Detail: Need information about my balance/terms
From: New Jersey 08060
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Jul 29, 2015Complaint received
Aug 5, 2015Sent to Universal Account Servicing (7 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Universal Account Servicing complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Jun 25, 2014	Student loans	Dealing with my lender or servicerDon't agree with fees charged	NJ	Closed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works