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Money transfers & apps

Complaint 14935025 SoFi

Explained
Company
SoFi
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Virginia 24060
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 28, 2025Complaint received
  2. Jul 28, 2025Sent to SoFi
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SoFi complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026Money transfers & appsUnexpected or other feesMIExplainedYes
Oct 2, 2026Money transfers & appsUnexpected or other feesMIMoney backYes
Aug 12, 2026Money transfers & appsUnexpected or other feesSDExplainedYes
Aug 4, 2026Money transfers & appsUnexpected or other feesDEExplainedYes
May 11, 2026Money transfers & appsUnexpected or other feesCAExplainedYes
Mar 14, 2026Money transfers & appsUnexpected or other feesNYExplainedYes
Feb 13, 2026CryptoUnexpected or other feesTXExplainedYes
Dec 11, 2025CryptoUnexpected or other feesWIMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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